Thank you very much for choosing our company's products. Foshan Huachuang Medical Equipment Co., Ltd. At present, the company has achieved the highest performance of LED dental lamps with the widest variety specifications, the largest market share and the best quality reputation. The company is "integrity first, customer first" as its purpose, to provide you with the following services:
1. Establish user profiles for after-sales products, regularly review the usage of users, and track product quality.
Second, timely handling of quality problems and user complaints during the use of the product, to help solve problems caused by improper use of maintenance and other reasons.
Third, after receiving the user's maintenance request within the product warranty period, the reply will be given within 24 hours, and the maintenance personnel will arrive at the user's site for repair 24 hours.
4. The user shall have a product warranty period of 12 months from the date of purchase of the product, and the product shall be repaired for life.
5. The following conditions are not covered by the warranty:
1. Exceeding the product warranty period;
2. The user is damaged due to improper transportation, loading, use and management;
3. Not required to operate or precautions as specified in the instructions;
4. All kinds of wearing parts. Such as lamps, glass, etc.
6. For products that are out of warranty, our company still implements lifetime maintenance and only charges a fee.
Seven, for the user to request special products also enjoy warranty repair services, but will not be returned.
8. For regular products, if the customer returns or exchanges within one month from the date of delivery, the products must be sold or not affected, and the packaging and accessories are intact. After confirmation by the after-sales service department, the relevant products can be processed. Procedures, but all costs incurred by the customer are self-care.